Skate

Men

Women

Kids

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Skate Sale

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Accessories

Accessories

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Decks

Decks

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Parts

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Longboards

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Rollerskates

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Safety Gear

Safety Gear

Brands

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Sale

Sale

ALL Tops Bottoms Footwear Half price +
Clothing Sale

Clothing Sale

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Footwear Sale

Footwear Sale

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Skate Sale

Skate Sale

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New

New

ALL Accessories Headwear Tops Bottoms Footwear
NEW in SKATE

NEW in SKATE

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New in footwear

New in footwear

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new in clothing

new in clothing

Shop now
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Accessories

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Hats

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Tops

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Bottoms

Footwear

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Gift Cards

Brands

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Sale

Sale

SKATE SALE

SKATE SALE

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Footwear Sale

Footwear Sale

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Clothing Sale

Clothing Sale

Shop now
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NEW

NEW

ALL Accessories Headwear Tops Bottoms Footwear
New Women's Clothing

New Women's Clothing

Shop now
New Women's Accessories

New Women's Accessories

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Accessories

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Headwear

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Tops

Tops

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Bottoms

Footwear

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Gift Cards

Brands

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Kids

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Kids Footwear

Kids Brands

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Orders & Returns

SHIPPING INFO

New Zealand: Shipping is free for orders $99 and over. For orders under $99, shipping is $3 for the Wellington region and $5.99 for the rest of the country. For orders placed by 1pm on Monday to Friday, we aim to have it delivered to you on the next working day.

Rest of the world: Shipping is calculated at checkout. 
DHL Express Shipping is our preferred method of shipping and is available for most countries.

(Please note, customers will be liable for any Tax/Duties imposed by the receiving countries government)

For all orders, we use a tracked courier service with signature required on delivery. You can opt for the parcel to be left without a signature, but it then becomes your responsibility to ensure it is delivered safely. For international orders, if you would prefer to express shipping with FedEx, please contact us for a quote.

 

Returns

Return info

We hope you love your new purchase! If something is not quite right, you can read below on how to exchange items within 30 days. Returned items must be brand new & unworn with original tags attached. If an item is faulty, we’ll meet our obligations under the Consumer Guarantees Act.

  • Please note, we do not accept returns on all sale items. 
  • Items must be clean, unworn and in a re-sellable condition, with original tags attached, and in the original box for shoes.
  •  Please ensure your item is well packaged and no tape is on the shoe box or clothing.

If returning for a store credit or an exchange there is no additional cost, if returning for a refund there is a $7.50 handling fee that will be deducted from your refund.

 

Full Priced Styles

  • Email hello@empireskate.co.nz to request a free return label (there is a $5 surcharge for rural addresses). When you email us, let us know whether you would like to exchange the item for another size or style, or return it for a store credit. <
  • We’ll email you a return label for the item, and instructions on how to book a courier for pick up.

Discounted Items/Orders

  • Discounted items can be returned for an exchange or store credit.
  • Email sales@empireskate.co.nz to let us know whether you would like to exchange the item for another size or style or return it for store credit. Please note we do not offer refunds on sale items. 
  • Repackage the item with your name and order number, and send to: 
    Empire Skate
    4 Margaret Street
    Lower Hutt 5010.
  • You’ll need to organise shipping. We cannot accept responsibility for the item until it is received at our shop, so it is recommended that you use a tracked service. Alternatively, you can purchase a paid return label from us here.


CONTACT

Too confusing? Email us at hello@empireskate.co.nz or phone 0508 EMPIRE for assistance. Our full returns policy can be found at www.empireskate.co.nz

 

 

 

 

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